Before reaching us:

Please check our FAQs page and/or Privacy Policy in regards to general questions.

If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your order, shipping time, please be sure it has been 7 – 10 days after you’ve ordered as that is the general processing time.

If our pages are not helping with your problem, please contact us via the email address below. Notice that we generally respond within 24 – 72 hours of your inquiry.

Email Address:
Hotline or WhatsApp: (84) 961.888.568
We are available for support at 8:30 AM – 10:30 PM, Monday ~ Saturday.
If your Return & Refund inquiry is confirmed as applicable by AZ Hair Vietnam, please do NOT send back the exact ordered item(s) before any confirmation from us.

Thanks for stopping by, we are happy to help!

AZ Hair Support Team